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Equipment outline

Equipment outline

Hotel Facilities

●Restaurant ●Coffee ●Banquet Hall ●shop ●Courtesy bus ●Massage service ●morning Call ●home delivery

Room facilities·Supplies

●tv set ●Satellite broadcasting(Free) ●phone ●kettle ●Tea set ●refrigerator ●Hairdryer●Iron(Loan) ●Individual air conditioning ●Body soap ●shampoo ●rinse ●Washing face soap ●Toothbrush●towel ●bath towel ●yukata ●slipper

Other Equipment·Services

Rooms	Konpira Onsen reserved hot spring inn 20 rooms (10 standard twin rooms, 4 standard triple rooms, Standard Force room·Standard 5 beds in 2 bedrooms·Japanese + Western-style 2 rooms【Non-smoking】)
Capacity	General 64 people
Banquet Hall	1st floor restaurant 32 seats table seat, 2nd floor restaurant 25 seats table seat
A bathhouse	Kotohiracho Chikoin Onsen 3rd floor 6 private guest private free bath "Shiawase Rokuyu" "wa-no-yu", "muku-no-yu", "shiro-no-yu Sakura-no-yu", "ao-no-yu Sakura-no-yu midori-no-yu", "Sakura-no-yu", "ao-no-yu"
shop	We have prefecture famous products and specialties etc
Parking	18 passenger cars (charged) A parking fee of 500 yen per night will be charged.
People-friendly facilities	Wheelchair accessories:Yes(In the restaurant on the first floor) Arrangement of wheelchair: Yes (1 unit only)
Amenities	shampoo rinse, Body soap, Foam soap, toothbrush, Shower cap, Hair shave, bath towel, towel, yukata, tissue
Guest Room Equipment	Bidet toilet, bus, Hairdryer, liquid crystal television, phone, Kettle, pot, refrigerator, Air conditioning,
In-house facilities	Restaurant,vending machine,In-hotel shop,Disaster prevention equipment,Bathing assistance chair
Various services	Free shuttle bus from Kotohira Station, massage arrangement, companion arrangement, Copy, facsimile, home delivery, humidifier(rental), Air cleaner(rental), ice(Toll)
Other	Check in 15:00 Check out 10:00
Meal place	Breakfast:Restaurant·Restaurant Dinner:Restaurant·Restaurant
card	●Visa ●JCB ●American Express ●Diner's Club ●Mastercard
conditions·Cautions	Please be sure to inform us when check-in is past the scheduled time
cancellation policy	Cancellation fee will be charged as follows On the day of arrival:100% of the accommodation fee The previous day:50% of the room charge From 2 days ago: 30% of room charge 3 days in advance: 20% of room charge
About non-staying without contact	As for the no-show we will receive as follows No contact / no arrival without contact:100% of the accommodation fee
Barrier free correspondence	●Wheelchair accessible ●Wheelchair for rent ●Western-style toilet in room ●Assistance bathing in a private bath is possible ●Available for allergic-friendly dishes●Bathing assistance chair ※Depending on the accommodation, the contents of the barrier-free facility and the service range that can be handled vary In order to use with confidence without inconvenience, please check directly with the accommodation in advance

Q&A

Q. How is personal information handled?	A. Regarding personal information we received during reservation or check-in, 　We may use it for performance of our accommodation contract with customers, and some DM for our company. 　Please contact us for any inconvenient customers.
Q. What time is check-in and check-out?	A. Check in is from 15 o'clock to 20 o'clock and check out time is till 10 o'clock. 　We will make final preparations at the scheduled arrival time we had previously asked from you. 　If you are going to be back and forth beyond the scheduled time, we will apply for troubleshooting, but please contact us from the middle.
Q. Is early check-in possible?	Until A.15 o'clock, we have cleaning, maintenance, staff etc within the facility and we are not ready to pick you up. 　I truly are afraid, please adjust your time and wish for your visit. 　We will also keep your car and luggage. 　Depending on the situation of congestion on the previous day, we may refuse car and luggage storage.
Q. Can I extend my check-out?	A.1 hour per person ¥ 2,000 (tax not included) will be charged.Please hope customers as soon as possible. 　We may not be able to accommodate your occupancy on a fully-occupied day at weekends etc.In that case, please forgive.
Q. Can you keep my car after checking out?	A. Yes.You can keep your car after checkout. 　It is also possible to visit Kompirasan near you while you leave your car.
Q. About elderly people staying	A. We will prepare rooms close to the entrance, the public bath, etc. as much as possible if you can tell us at the time of reservation. 　In addition, we will make wheelchairs and arrangements for meal venues as much as possible. 　However, due to the structure of the building, there are some steps, stairs.Thank you for your understanding in advance.
Q. I want to know about my child's accommodation	A. ★Those aged 3 to 5 will receive 2,700 yen as admission fee. ★Elementary school students aged 6 to 12 will be 70% of adults, except for aperitif and appetizers, 　We will prepare children's meals and bedding · Yukata which made sashimi etc a little smaller. ★Those who are junior high school students and above will be charged for adults. 【Notes】 ·If there is a free infant including co-sleeping, please be sure to contact us at the time of reservation. ·Children lying together who do not need to prepare anything particularly up to the age of 2 are not receiving fees for use within the facility. 　Up to 1 person will be free, but if you have more than 2 people please contact us. ·Children of tomorrow infants (free) are not provided with towels, bath towels, yukata etc. 　If you have a request, we are asking for a separate fee. ·I will lend you a simple spoon, a dish for meals. ·When preparing bedding, the infant bedding futon will also use for adults. 　(There is no small futon available for infants and young children) ·In addition, customers who are from 3 to 5 years old and who wish to eat separately will correspond at extra fee. If you have any questions, please do not hesitate to contact us. Telephone: 0877-75-6633(Reception hours: 9 am to 9 pm)
Q. Is there a cancellation fee?	A. We will prepare guest rooms and ingredients for your reservation, we will refuse other guests and wait. 　Cancellation charge will be applied if entering the following period. Regardless of the cancellation fee object, if you decide to cancel, please contact us as soon as possible. Reservations received by phone can be canceled by phone.Regarding reservations you have made from each Internet site, please cancel processing from that site. (If it is not processed at the site, it will be subject to the cancellation fee.) "3 days to 2 days ago", 20% "The day before", 50% "That day", 100%
※note, Calculation method of cancellation fee	Adult 4 people 1 room → 2 people changed to 1 room··· 4 adults The cancellation fee rate for the reservation fee (conclusion fee with the customer) will be charged, at the time of the stay, It will be compatible with 2 persons room rate newly.However, if there is no setting of the applicable fee, We will correspond with minimum acceptable personnel.If you are unsure please do not hesitate to ask.
Q. Is there a parking lot?	A. We have a parking lot for 18 cars in total. 　Please be sure to inform us of transportation when you make your reservation.
【Request and note when using parking lot】	·In order to prevent accidents, driving of the car to the parking lot is requested by the customer himself. ·The entrance to the first parking lot has some inclination. 　We will guide you to the 2nd parking lot, which is lowering the car height, such as the front desk spoiler. 　Please inform us when parking.Please contact us for any questions. ·The parking lot will be able to offer parking spaces and is not responsible for the storage of cars etc.
Q. Can I park a large / medium size car or a bus?	A. We have two private car parks next to the Yachiyo parking area to stop the bus. 　Please stop after getting off in Yachiyo Mae of Yachiyo Mae. 　In addition, in order to welcome customers who plan to use the above bus smoothly, please contact us in advance.
【Request and note when using parking lot】	·In order to prevent accidents, driving of the car to the parking lot is requested by the customer himself. ·The parking lot will be able to offer parking spaces and is not responsible for the storage of cars etc.