- Frequently Asked Questions
Is there a parking lot?We have a total of 18 car parks available.
Please be sure to inform us of transportation when you make your reservation.
【Request and note …Continue reading
I would like to know about accommodation for children★3 to 5 years old will be charged 2,500 yen (excluding tax) as an admission fee.
★Elementary school students aged 6 to 12 will be 70% of ad…Continue reading
Can you prepare something for Q, birthday, anniversary?A. There is a charge, but cakes, wine and champagne are available.
Please offer at least 5 days in advance.
To celebrate our 60th birthday,…Continue reading
Q, How is the meal content?A, dinner is a main dish of 10 to 13 kinds of seasonal dishes.
Prepare a few items such as appetizers and sashimi first, and have a warm cu…Continue reading
Q Can I order different dishes?A, there is a list of different dishes. Please tell us at the time of reservation or check in.
I will do my best to prepare.According to the…Continue reading
Q, Can you handle foods that are not allergic · difficult?A, we will respond as much as possible if you can offer at reservation.
If you have severe allergy that is related to life causing anaphyla…Continue reading
Q, What time is meal?A, dinner will be prepared from 18:30 · from 19:00 · from 19:30 to meet the convenience of our customers.
Please tell your service represen…Continue reading
Q Can I bring in foods and drinks?A We refuse to bring food and drink into the restaurant only.
For those who need to bring baby foods and special meals, please do not hesit…Continue reading
Q, private bath of Kotone What does feel?A Kotone have prepared six rooms at the 3rd floor "Konpira Shiawase Rokuyu".
Please relax and enjoy your time alone with 6 different types …Continue reading
Q Can I stay with my pet?A, I'm really sorry, we can not accept pets in this facility. We are preparing a pet-friendly room in the sisterhouse Yachiyo, so please tak…Continue reading
Q, Is it possible to use mobile phones?A, Yes. For NTT DoCoMo, au, SoftBank, it is confirmed that it is receiving / sending out.
Q Can I use the Internet?A, Internet connection service via wireless LAN can be used on the 1st floor.
Also, from the end of February 2016, Wi-Fi became fully compa…Continue reading
Q Is there a barrier-free room?A Sorry, but there is no room for barrier-free available at the car chair or the like.
The private bath on the 3rd floor has a slope in 'wa…Continue reading
Q About elderly people stayingA If you can tell us at the time of reservation, we will arrange rooms as close as possible to the entrance, large public bath, etc. as much…Continue reading
Q. Can I eat in my own room?A. The meals in the room are limited to those you bring.If you are plan on a plan with dinner, please eat at the first floor restaurant "Kis…Continue reading
Can I park a large / medium size car or a bus?2 car private parking where you can stop your bus in Yachiyo next door are available.
Please stop after getting off in Yachiyo Mae of Yach…Continue reading
About elderly accommodationAbout elderly accommodation
If you can tell us at the time of reservation, we will arrange rooms as close as possible to the entrance, large…Continue reading
Q. Can I extend my check-out?A.1 hour per person ¥ 2,000 (tax not included) will be charged.Please hope customers as soon as possible.
We may not be able to accommodate…Continue reading
Q. Is early check-in possible?Until A.15 o'clock, we have cleaning, maintenance, staff etc within the facility and we are not ready to pick you up.
I truly are afraid, p…Continue reading
Q. What time is check-in and check-out?A. Check in is from 15 o'clock to 20 o'clock and check out time is till 10 o'clock.
We will make final preparations at the scheduled arriva…Continue reading
Please feel free to contact us if you have any questions.