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Frequently Asked Questions
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- 【Hotel / Guest rooms】
I would like to know about accommodation for children
★Preschool children up to 5 years old will be charged an admission fee of 2,500 yen (excluding tax).
★Elementary school students from 6 to 1…Continue reading - 【Hotel / Guest rooms】
Q Can I stay with my pet?
A, I'm really sorry, we can not accept pets in this facility. Thank you for your understanding. - 【Hotel / Guest rooms】
Q About elderly people staying
A If you tell us at the time of booking, we will prepare a room as close to the elevator, bathhouse, etc. as possible.
In addition, we will …Continue reading - 【Hotel / Guest rooms】
Q Is there a barrier-free room?
barrier-free room, which has received many inquiries from customers, has been completed.
barrier-free room is "Designer's Japanese-style roo…Continue reading - 【Hotel / Guest rooms】
Q. What time is check-in and check-out?
A. Check in is from 15 o'clock to 20 o'clock and check out time is till 10 o'clock.
We will make final preparations at the scheduled arriva…Continue reading - 【Hotel / Guest rooms】
Q. Is early check-in possible?
Until A.15 o'clock, we have cleaning, maintenance, staff etc within the facility and we are not ready to pick you up.
I truly are afraid, p…Continue reading - 【Hotel / Guest rooms】
Q. Can I extend my check-out?
A.1 hour per person ¥ 2,000 (tax not included) will be charged.Please hope customers as soon as possible.
We may not be able to accommodate…Continue reading - 【Hotel / Guest rooms】
Is there a parking lot?
We have a total of 18 car parks available.
Please be sure to inform us of transportation when you make your reservation.
【Request and note …Continue reading - 【Hotel / Guest rooms】
Can I park a large / medium size car or a bus?
2 car private parking where you can stop your bus in Yachiyo next door are available.
Please stop after getting off in Yachiyo Mae of Yach…Continue reading - 【Hotel / Guest rooms】
Q. Can I eat in my own room?
A. The meals in the room are limited to those you bring.If you are plan on a plan with dinner, please eat at the first floor restaurant "Kis…Continue reading - 【Hotel / Guest rooms】
Q Can I use the Internet?
A, Internet connection service via wireless LAN can be used on the 1st floor.
Also, from the end of February 2016, Wi-Fi became fully compa…Continue reading - 【Hotel / Guest rooms】
Q, Is it possible to use mobile phones?
A, Yes. For NTT DoCoMo, au, SoftBank, it is confirmed that it is receiving / sending out.
Reserve·Contact us
Please feel free to contact us if you have any questions.
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0877-75-6633
10:00 a.m. to 8:00 p.m. ※We do not offer day-trip hot springs.